Helptal — Home
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Helptal
  • Support Tickets

    Every customer email and message in one shared list.

    Live Chat

    A chat bubble for your website, with AI handling the easy ones.

    Appointment Booking

    Online booking pages with calendar sync and meeting links.

    AI Automation

    An AI teammate that drafts replies in your tone of voice.

    Knowledge Base

    Help articles on your own web address — the AI quotes them too.

    • About Helptal

      The mission and the team behind the product

    • Why Helptal

      How we compare to the older help desk tools

    • Use Cases

      How different teams use Helptal day-to-day

    • Blog

      Helpdesk benchmarks, playbooks, product news

    • Documentation

      Setup guides and developer reference

  • Pricing
  • Support
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Helptal — Home
Helptal

Menu

    • Support Tickets
    • Live Chat
    • Appointment Booking
    • AI Automation
    • Knowledge Base
    • About
    • Why Helptal
    • Use Cases
    • Blog
    • Documentation
  • Pricing
  • Support
    • Terms & Conditions
    • Privacy Policy
    • GDPR
    • Sub-processors
Sign inGet Started
About Helptal

One product for the whole customer conversation

Email, chat, bookings, help articles, AI — every customer touchpoint in one workspace, one login, one bill. Helptal is the modern customer support platform built without the enterprise baggage: no metered AI billing, no implementation consultant, no five-tab workflow. Set up in an afternoon, ready for whatever scale comes next.

Team collaborating around a laptop
Hands typing on a laptop at a clean desk
Bright modern workspace with a glass ceiling
Why we built it

Most help desks were built for big enterprise teams. Not for you.

The big help desk tools were designed in the 2010s for enterprise support floors with hundreds of agents. They're powerful, but overwhelming — every plain feature buried under settings, add-on pricing, configuration wizards and three-week implementation calls.

Helptal is what we wished existed when we were the ones drowning in email: simple enough for a two-person team to set up in an afternoon, capable enough to grow with you to fifty agents. No implementation consultant. No metered AI bill. No five-tabs-open workflow.

What's different about us

One app for the whole customer conversation

Email, chat, bookings, help articles and AI live in one workspace — sharing the same customer list, the same brand, and the same monthly bill. Most teams spend more time gluing tools together than actually helping customers. Helptal removes that work.

  • One screen for everything
  • $Predictable monthly bill, no per-message meters
  • Set up in an afternoon, not a quarter
  • Looks like your brand, not ours
Unified inbox showing email, chat and booking channels
Flat monthly bill of $79 versus pay-per-message competitor
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Get Started

Start with Helptal Free, free forever

No credit card. Your team can be handling real customer emails before lunch.

Get Started Free
  • No credit card required

  • Free forever — upgrade any time

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Helptal

Modern helpdesk for support teams who care.

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Products

  • Support Tickets
  • Live Chat
  • Appointment Booking
  • AI Automation
  • Knowledge Base
  • Pricing

Resources

  • About
  • Why Helptal
  • Use Cases
  • Blog
  • Documentation
  • Support

Legal

  • Terms & Conditions
  • Privacy Policy
  • GDPR
  • Sub-processors

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